Refund policy

FINAL SALE

Please note that all sales are considered final sale once a purchase has been completed.

Due to the nature of our offerings, we are unable to accommodate requests for refunds.

If you have any concerns or questions about your order, our customer support team is available to assist you.

Fraud Prevention Policy

At 2°C, ensuring the security and integrity of transactions is a top priority. In the event an order is flagged for potential fraud, we reserve the right to take precautionary measures to verify the authenticity of the transaction.

As part of this process, we may request additional information, including relevant documents or images, to confirm that the cardholder is indeed the individual placing the order. These measures are in place to protect both our customers and our business from unauthorized or fraudulent activity.

We appreciate your understanding and cooperation as we work to maintain a safe and secure shopping experience for everyone.